dog food (chicken)

Please contact customer support within 7 days after receiving the item.

We do not accept returns in the following cases.

・More than 8 days have passed since the product arrived

・I opened the product

・I used the product

・I ordered by mistake

We accept returns or exchanges in the following cases. Please contact customer support immediately.

・I received a product different from my order.

・I received a different number than I ordered.

・Defective product / defect was found in the product

 We only ship within Japan.

After confirming your order, it will be shipped within 3 business days.

Delivery charges vary depending on the delivery area.

・Free shipping over 3,980 yen (tax included)

・Less than 3,980 yen (tax included) Shipping fee 600 yen (excluding Okinawa and Hokkaido)

(Shipping fee to Okinawa: 800 yen, Shipping fee to Hokkaido: 1200 yen)

Delivery may be delayed or canceled due to weather or disasters.